Enable SMS in Microsoft Teams with HelloSend 

HelloSend integrates seamlessly with Microsoft Teams, delivering a smooth and effortless messaging experience right inside your workspace. It brings SMS functionality directly into Microsoft Teams, allowing you to streamline internal and external communication without switching tools.

Use your existing Teams phone number — simply port your number and enable SMS capabilities, making it easier for your team to send messages, run campaigns, and manage contacts all from within the familiar Teams interface.

Supported Integrations

✅ Microsoft Teams

Supported Channels

✅ Twilio
✅ Business WhatsApp
✅ Personal WhatsApp

1Set Up HelloSend Inside Microsoft Teams

  • Open Microsoft Teams in your web browser

    Navigate to teams.microsoft.com and sign in with your Microsoft account.

  • Access the Apps menu

    On the left sidebar, click the three-dot icon (More apps) to open the app search.

  • Find and select HelloSend

    Type "HelloSend" in the search bar, then click to open the HelloSend app.

  • Connect HelloSend to Teams

    Inside the HelloSend app view, click the "Connect with Teams" button to begin integration.

  • Authorize your Microsoft Teams account

    Follow the prompt to log in and authorize HelloSend to access your Teams account.

2Enable SMS for Microsoft Teams Number

  • From the Channels section, select the 'SMS' channel. This will open up options for configuring SMS with your Microsoft Teams account.
  • Click on 'Teams' to begin configuration.
  • Click 'Authorize' and sign in with your Microsoft Teams account. This securely links your Teams environment with HelloSend.
  • Once authorized, click "Setup Business Verification" to schedule a call with the HelloSend team.
  • After porting is completed, your Microsoft Teams number will appear in HelloSend.
  • Enable SMS for your number by turning on the toggle switch.

Direct Messaging in Microsoft Teams

Once your Microsoft Teams number is enabled for SMS, you can send direct messages to your Teams contacts—without ever leaving the Microsoft Teams interface. This enables seamless collaboration and efficient communication, all within a single platform.

With HelloSend, you can also:

  • Send templated messages with a personalized touch using dynamic fields like name, company, or appointment time—perfect for scaling engagement without losing relevance.
  • Access a unified Inbox on the HelloSend page to view all incoming and outgoing messages in a clean, conversational format.
  • Exchange both SMS and MMS messages, allowing you to share media-rich content as part of your conversations.

Whether it’s one-on-one chats or team-wide communication, HelloSend enhances your Microsoft Teams experience by making messaging more powerful and personal.

Messaging Templates in HelloSend

Messaging templates help you send fast, consistent, and personalized messages across SMS, WhatsApp, and Microsoft Teams—all within your Microsoft Teams environment.

  • Personalized Messaging – Add dynamic placeholders like name, company, or custom fields—so every message feels tailored to the recipient.
  • Quick Access – Insert templates instantly during chats or campaigns.
  • Flexible Sharing – Create templates for private use or share them across your team as public templates.

Templates save time, improve engagement, and ensure clear, consistent messaging—without writing from scratch every time.

Messaging Campaigns in Microsoft Teams

HelloSend allows you to run bulk messaging campaigns directly within Microsoft Teams—enabling personalized communication with segmented Teams contacts through SMS, without ever leaving your collaboration environment.

🔹 How It Works:

Create a Messaging Template

Build a ready-to-use message using Microsoft Teams fields like name, department, or role to personalize content. Popular use cases include:

  • Meeting reminders
  • Company-wide announcements
  • HR and policy updates
  • IT alerts and maintenance notices
  • Internal training or event invitations

Segment Your Teams Contacts

Select specific Teams groups—ensuring your message reaches the right people at the right time.

Launch the Campaign

Send the message in bulk with just a click—no additional tools or platform switching required.

Track Campaign Metrics in Real Time

Monitor detailed performance metrics, including:

  • Deliverability rate
  • Overall campaign analytics

HelloSend makes it easy to execute and monitor impactful messaging campaigns—fully integrated within Microsoft Teams. Keep your communications timely, targeted, and trackable from one centralized workspace.

Conclusion

Enabling SMS for your Microsoft Teams number is now easier than ever with HelloSend. From setup and activation, to launching personalized campaigns—HelloSend empowers your organization to communicate faster and more effectively.

Whether you're sending one-on-one messages or running large-scale outreach, HelloSend enables SMS as a channel within Microsoft Teams, making it a powerful extension of your daily workflow.

Start engaging your audience today with HelloSend and SMS for Microsoft Teams—where simplicity meets scale.

🔹 Benefits of Using HelloSend – SMS for Microsoft Teams Number

  • Native Integration

    No need to switch tools—HelloSend works directly inside Microsoft Teams, offering a smooth and familiar messaging experience.

  • SMS for Microsoft Teams Number

    Easily enable SMS functionality on your Microsoft Teams number, with full support for number porting.

  • Personalized Messaging

    Use Microsoft Teams fields like name, role, or department in templates to send personalized, relevant messages at scale.

  • Centralized Messaging Hub

    Manage SMS, MMS, direct chats, and campaign messages—all from within your Teams workspace.

  • Boosted Engagement

    Deliver timely, targeted messages to teammates or contacts with higher open and response rates.

  • Scalable Campaigns

    Run bulk SMS campaigns effortlessly using templates and segmented Teams groups, with built-in analytics to measure performance.

Need help? Reach out to assist@hellosend.com
On this page
  1. Set Up HelloSend Inside Microsoft Teams
  2. Enable SMS for Microsoft Teams Number
  3. Direct Messaging in Microsoft Teams
  4. Messaging Templates in HelloSend
  5. Messaging Campaigns in Microsoft Teams
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