SMS, WhatsApp & Voice Call for IT Companies

Built for Winners. Loved by Leaders.

The Choice of Top CRM Users

Why IT Companies Need Automated Customer Communication

Automate Your Outreach

Ensure timely, automated communication across WhatsApp, SMS, and voice for smooth and consistent customer interactions.

Unified Inbox

Manage all customer interactions from a single platform to streamline communication.

Personalized SMS Campaigns

HelloSend enables businesses to craft tailored SMS messages using CRM data, enhancing customer engagement.

HelloSend: The Ultimate Messaging Solution For The IT Industry

Instant Project Updates & Notifications

Send real-time project milestones, progress updates, and critical notifications directly to clients, keeping everyone on the same page, automatically.

24/7 Client Support & Engagement

Provide continuous support with automated WhatsApp chatbots, answer client queries, and create support tickets instantly, ensuring clients feel heard anytime.

Automated Reminders & Alerts

Set up automated reminders for important deadlines, payment due dates, or follow-up actions. Keep clients on track and improve response times with minimal effort.

Marketing & Lead Nurturing

Automate personalized lead nurturing campaigns across WhatsApp and SMS to stay top of mind and drive conversions.

Get Started with Seamless Automation for Project Updates, Support, and Lead Nurturing

How Can HelloSend Help Elevate Your IT Communication Strategy?

WhatsApp + CRM Integration

Save time and boost productivity by sending timely updates, reminders, and engaging clients instantly with WhatsApp automation for IT projects.

SMS Automation for IT Services

Send urgent alerts, maintenance reminders, or security updates instantly with SMS marketing software for IT businesses, reaching clients in real-time, even without internet.

VoIP for IT Support

Provide high-quality voice support, remote troubleshooting, and instant client connections with VoIP CRM integration, streamlining your IT support operations anytime, anywhere.

CRM Integration for Streamlined Communication

Centralize all client interactions, track communication history, and automate follow-ups by connecting HelloSend with your CRM system, all in one unified hub.

Integrate Easily with Your Favourite Apps

HelloSend integrates effortlessly with leading CRM platforms,
streamlining your messaging and enhancing your workflow across all your tools.

All integrations

Why Use HelloSend Instead of Separate
Messaging Tools?

Without HelloSend

With HelloSend

Separate SMS tools
Centralized messaging
Manual follow-ups
Automated workflows
Scattered conversations
Unified inbox
Manual CRM updates
CRM-connected messaging
Separate WhatsApp communication
WhatsApp + SMS in one platform
Missed notifications
Automated alerts
Scattered call notes
Shared call logs, recordings, and notes
Manual call transfers
Smart routing to the right team member
Missed calls and messages
Voicemail support and automated alerts

Explore Our Pricing Plans  

Find the perfect plan for your needs. Select from our tailored packages to optimize your CRM messaging and boost engagement.

Standard Plan

The all-in-one plan for teams ready to scale their messaging.

$75

/ month

Billed monthly

Includes 3 Users

No extra charges for up to 3 users

10,000 messages/month

+$25/user for additional users

Standard Plan

BEST VALUE

The all-in-one plan for teams ready to scale their messaging.

$60

/ month

Billed annually at $720/year

Includes 3 Users

No extra charges for up to 3 users

10,000 messages/month

+$25/user for additional users

Ready to Level Up Your IT Client Communication?

Frequently Asked Question

Can’t find what you’re looking for?
Email us at.

help@hellosend.com
How can IT companies automate customer communication?

IT companies can automate routine messages such as ticket updates, onboarding steps, renewal reminders, and service notifications. Start with the messages your team sends most often, then trigger them from CRM or workflow activity so customers get updates without waiting for a manual response.

How can IT companies use SMS for service alerts?

SMS is useful for time-sensitive updates such as outages, maintenance notices, security alerts, or service restoration messages. Keep each alert short, explain what is happening, and tell customers what they should do next or when they can expect another update.

Can IT companies send automated maintenance reminders by SMS?

Yes. IT companies can schedule SMS reminders before planned maintenance, upgrades, renewals, or temporary service interruptions. Include the maintenance window, likely impact, and any action customers should take so they have time to prepare.

How can WhatsApp help IT companies improve customer support?

WhatsApp can make support conversations faster and easier to follow. IT teams can use it to answer questions, share troubleshooting steps, send ticket updates, or provide status information while keeping the conversation in one familiar channel