Looking to send personalized one-on-one SMS messages directly from Zoho CRM? HelloSend makes it easy to connect with your leads and customers through real-time, individual conversations—all without leaving your CRM. Whether you're confirming appointments, following up on inquiries, or sharing important updates, HelloSend helps you communicate faster and more effectively right from the contact or lead or deal record.
With intuitive features like phone field selection, message templates, emoji support, and smart suggestions, HelloSend transforms your Zoho CRM into a seamless SMS communication hub. You can message from List View, Detail View, or even Related Lists—making personalized outreach a natural part of your daily workflow. Strengthen customer relationships, streamline communication, and stay on top of every conversation—all from inside Zoho CRM.
💡 Dynamic fields like {{First_Name}}
automatically populate from Zoho CRM.
A checkbox is available to select recipients directly within the panel.
Chat View and Form View Toggle – Choose your preferred layout for composing messages:
HelloSend notifies users about new updates or announcements directly within the Zoho CRM interface.
When you click the ≡ menu icon in the HelloSend panel, you’re taken to the full HelloSend dashboard. This page includes:
In the Send SMS panel, you will find the "To Number" field followed by a settings (gear) icon ⚙️. Here's how it works:
💡 This feature provides flexibility to choose the most appropriate number.
💡 Media can improve engagement and message impact.
💡 Makes messages more engaging and human-friendly.
💡 Saves time and ensures quick, consistent communication.
HelloSend simplifies one-on-one SMS communication directly within Zoho CRM, empowering users to engage with leads, contacts, and customers effortlessly. By streamlining SMS campaigns through features like message templates, media attachments, and smart suggestions, HelloSend ensures that businesses can maintain personalized communication, strengthen relationships, and boost overall productivity—all from within their CRM.