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Say Goodbye To Tab Switching: Make Clear Quality Calls From CRM & Desk Software
- Consistent Increase in customer engagement using HelloSend Voice.
- Talk to your customers faster with zero delays.
- Crystal-clear call quality powered by VoIP technology.
Link HelloSend with your favorite CRM and desk software. Enjoy effortless calling that keeps your workflow smooth. No tool switching needed!
35%
More Calls
Completed per day by the support and sales teams
50%
Higher Success Rate
In first-call resolutions
60%
Reduction In Wait Times
With smart call routing
Why Choose HelloSend Voice Call?
Desk Software & CRM Integration
Call directly from your top desk software and CRM of your choice, without switching tabs.
Smart Call Logging
Every call is recorded, time-stamped, and saved in one place.
Enhanced Collaboration
Shared call logs and notes keep your team in sync.
What HelloSend Can Do For You?
- Business Hours Management: HelloSend allows you to set business hours, enabling automatic call management. It helps ensure calls are only routed during your working hours.
- Automated Messages: You can set up automatic messages, such as welcome, busy, or offline. Customers get the correct info when you can't answer.
- Teams with Role-Based Call Permissions (Inbound & Outbound): Assign roles to team members for incoming and outgoing calls. This keeps things organized and ensures that you connect with the right person.
- IVR (Coming Soon): HelloSend will soon offer IVR to guide customers automatically to the correct department. This speeds up service and reduces wait times.
- Over the Web and Phone Option: HelloSend allows you to make calls from the web or your phone. It gives your team flexibility to stay connected anytime, anywhere.
Missed Calls? Scattered Notes? HelloSend Brings It All Together
No more interrupted calls. HelloSend provides crystal-clear, consistent connections with customers anywhere.
Without HelloSend
With HelloSend
Missed calls = lost request
Never miss a call — Every call is tracked and logged within your desk software.
Notes scattered across docs and apps
Auto-logged notes — Notes tied directly to customer records, always available.
Team confusion and repeated follow-ups
Improved teamwork — Unified call logs and routing ensure seamless team collaboration.
Slow responses and manual logs
Faster replies — Real-time updates and automatic call logs for quick responses.
How Hellosend Helps to Improve Your Business Customer Service?
Helping Teams Focus On What Matters With Seamless Communication.
Call from desk software & CRM
Make and receive calls directly within your favorite desk software and CRM. There is no need to switch between platforms. Stay in your CRM and streamline your workflow.
Save Time
One-click dialing eliminates the hassle of manually entering numbers. Thus, you can spend less time dialing and more time engaging with customers.
Know Every Call
All your calls are automatically logged with detailed history, recordings, and notes, making it easier to track interactions and stay organized.
Work as a Team
Intelligent call routing ensures your team is always on the same page and responds faster and more efficiently to every customer.
Track and Improve
Gain actionable insights with real-time analytics to identify trends, measure team performance, and optimize every customer interaction.
Better Conversations
Get full customer details before you pick up the call, ensuring you’re always prepared with the context you need for a meaningful conversation.
Integrate HelloSend Easily With Leading Desk Software And CRM Platforms
HelloSend connects smoothly with top desk software and CRM platforms, simplifying your messaging and boosting workflow across all your tools.
Zoho CRM Software
Manage customer relationships more brilliantly. Link HelloSend to improve messaging speed and efficiency across sales, marketing, and support teams.
Learn more
Pipedrive Sales CRM
Keep your sales process organized and efficient. Connect HelloSend to streamline messaging, boost follow-ups, and close deals with less hassle.
Microsoft Teams
Keep your team connected and productive. Integrate HelloSend to handle all customer messages in one place, automate SMS and WhatsApp notifications, and simplify team communication.
Learn moreKey Features Section
Everything You Need To Enhance Customer Communication
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One-Click Calling
Call directly from your desk software or CRM in one tap.
Seamless CRM Integration
Every call is tied to the right contact or lead.
Call Recording & Analytics
Track performance and improve call quality.
Improved Team Collaboration
Everyone stays updated with shared call logs.
Voicemail Support
Receive messages even when you're away.
Call Routing & Logs
Automatically route calls and keep records organized.
Most Affordable Pricing Plans
Choose The Plan That Fits Your Business
$15
per user/month
HelloSend Essential
Min 3 users
- Automated Messaging (Based on any CRM workflow rules)
- Powerful Campaign Messaging
- Direct One-on-One Messaging
- Effortless Opt-In/Opt-Out Management
- Centralized Inbox
- Templated SMS
- SMS/MMS/WhatsApp integration
- Reliable Delivery & Error Reporting
$9
per user/year
HelloSend Essential
Min 3 users
- Automated Messaging (Based on any CRM workflow rules)
- Powerful Campaign Messaging
- Direct One-on-One Messaging
- Effortless Opt-In/Opt-Out Management
- Centralized Inbox
- Templated SMS
- SMS/MMS/WhatsApp integration
- Reliable Delivery & Error Reporting
Monthly
$25
per user/month
HelloSend Messaging & Calling
Min 3 users
- Automated Messaging (Based on any CRM workflow rules)
- Powerful Campaign Messaging
- Direct One-on-One Messaging
- Effortless Opt-In/Opt-Out Management
- Centralized Inbox
- Templated SMS
- SMS/MMS/WhatsApp integration
- Reliable Delivery & Error Reporting
Yearly
$15
per user/month (billed annually)
HelloSend Messaging & Calling
Min 3 users
- Automated Messaging (Based on any CRM workflow rules)
- Powerful Campaign Messaging
- Direct One-on-One Messaging
- Effortless Opt-In/Opt-Out Management
- Centralized Inbox
- Templated SMS
- SMS/MMS/WhatsApp integration
- Reliable Delivery & Error Reporting
How does HelloSend’s voice call feature work?
You can make and receive calls directly from your CRM or desk software. Just click to call!
Is it VoIP-based, or does it work with regular phones?
HelloSend uses VoIP, which means calls are made over the Internet.
Can I make and receive calls from my desk software and CRM?
Yes. You can call directly from your choice of desk software and CRM.
What key features does HelloSend offer?
Click-to-call, CRM integration, call recording, analytics, and team tools.
Does it support call recording and analytics?
Yes. All calls can be recorded and reviewed later.
Can I automate or schedule calls?
Not yet, but after a while, you can.
Which CRMs are supported?
Currently, HelloSend supports Zoho CRM, Pipedrive, Microsoft Teams, and Hubspot. But in the future, there will be more options.
Is the voice call feature included in existing plans?
Yes. It’s available in all active HelloSend plans.
What are the pricing options?
$25/month or $15/month (billed yearly) per user.
How does HelloSend improve communication?
It keeps your team connected, data organized, and calls are fast and reliable.
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