Supercharge Zendesk with Superior Voice Support: No Complexity

Empower your team with seamless voice integration inside Zendesk. Deliver exceptional customer service with automated responses and never miss a call again.

4.5/5 Pipedrive
5/5 Zoho

Used by Industry Leaders Around the World

The Choice of Top CRM Users

Call Integration

Make and receive calls directly within your favorite desk software and CRM. There is no need to switch between platforms. Stay in your CRM and streamline your workflow.

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Save Time

One-click dialing eliminates the hassle of manually entering numbers. Thus, you can spend less time dialing and more time engaging with customers.

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Call Insights

All your calls are automatically logged with detailed history, recordings, and notes, making it easier to track interactions and stay organized.

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Team Collaboration

Intelligent call routing ensures your team is always on the same page and responds faster and more efficiently to every customer.

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Performance Tracking

Gain actionable insights with real-time analytics to identify trends, measure team performance, and optimize every customer interaction.

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Messaging Providers That
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Our Other CRM Integrations

HelloSend integrates effortlessly with leading CRM platforms, streamlining your messaging and enhancing your workflow across all your tools.

Zoho CRM

Improve customer interactions by integrating HelloSend with Zoho CRM to automate messaging, track real-time conversations, and engage leads effortlessly.

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Pipedrive

Accelerate sales by integrating HelloSend with Pipedrive. Automate personalized SMS and WhatsApp follow-ups, keep conversations organized and engage prospects at the right time.

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HubSpot

Enhance customer engagement by automating SMS and WhatsApp messaging, personalizing interactions at scale, and aligning every conversation with your sales and marketing workflows.

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All integrations

Frequently Asked Question

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How does Hellosend integrate with Zendesk?

Hellosend integrates seamlessly with Zendesk to provide native voice call capabilities within the Zendesk platform.

Is it easy to set up Hellosend with Zendesk?

Yes! Hellosend offers an effortless, no-code setup for Zendesk integration. Simply connect your Zendesk account with Hellosend, and you’re ready to start making and receiving calls directly within your ticketing system.

Can Hellosend log call data and history in Zendesk?

Yes, every call made through Hellosend is automatically logged in Zendesk, complete with detailed records, including call history, recordings, and agent notes.

Can I track performance and analyze calls in Zendesk?

Yes, Hellosend provides robust analytics within Zendesk. You can track real-time call metrics, measure agent performance, and gain insights into customer service trends to optimize your support strategy continually.

Can I manage calls inside Zendesk with Hellosend?

Yes, Hellosend allows you to handle all voice calls directly within Zendesk, without switching platforms.

How does Hellosend improve customer service in Zendesk?

By integrating voice calls directly within Zendesk, Hellosend enables your agents to provide a more personalized experience by offering a complete view of customer interactions. This integration streamlines workflows, reduces response times, and ensures no call is missed.