You can now connect your personal WhatsApp account or WhatsApp Business App directly to HelloSend using a QR code. This allows you to use your existing WhatsApp number — even if it's a personal one — for sending and receiving messages through your CRM-integrated HelloSend platform.
With this integration, there's no need for a separate business number or complex setup. You can leverage your mobile WhatsApp instantly for one-on-one customer conversations inside Zoho CRM, Pipedrive, Microsoft Teams, Salesforce, Zoho Desk, or HubSpot — all from a single unified interface.
Supported Integrations
Supported Channels
Here’s how to connect your mobile WhatsApp with Zoho CRM, Pipedrive, Microsoft Teams, Salesforce, Zoho Desk, or HubSpot via QR code:
1Access Settings
- Open the Settings page in HelloSend.
- Click on Channel from the menu options.
- Select WhatsApp from the available channels.
- At the top, you'll find the options for WhatsApp / WABA. Select WhatsApp to continue.
2Connect your Mobile WhatsApp via QR Code
- Click on Connect via QR Code.
- A QR code will be displayed on the screen.
- The number will be enabled automatically, and you can assign any friendly name to it.

3Link Your Mobile WhatsApp
For Android Users
- Open mobile WhatsApp on your phone.
- Tap the three-dot menu (⋮) in the top right corner.
- Select Linked devices.
- Tap Link a device.
- Unlock your phone using fingerprint, face unlock, or PIN.
- Scan the QR code displayed on the secondary device.
For iPhone Users
- Go to WhatsApp Settings → Linked devices → Link device.
- Unlock your iPhone if you're on iOS 14 or above:
- Use Touch ID or Face ID to unlock.
- If you don't have biometric authentication enabled, you'll be prompted to enter the PIN you use to unlock your phone.
- Point your primary phone at the screen of the device you want to link to, and scan the QR code.
4Start Messaging
- Once your mobile WhatsApp number is linked, go to your Inbox in HelloSend.
- Select any contact.
- Type your message in the input field and click Send.
- A "Delivered" message will confirm that setup is complete.

Conclusion
Connecting your mobile WhatsApp — whether personal or business — to HelloSend is quick, easy, and powerful. With just a QR code scan, you can seamlessly link your existing number and start engaging leads right from your CRM-integrated inbox. Whether you're using Zoho CRM or Pipedrive or Microsoft Teams, this setup gives you real-time messaging capabilities without switching apps. Start conversations faster, stay organized, and keep all your customer interactions in one place — all with HelloSend.
🎯 Benefits of Mobile WhatsApp Connection with HelloSend
Connecting your mobile WhatsApp to HelloSend offers several key advantages for businesses looking to improve communication, engagement, and results:
- Use Your Existing WhatsApp Number: No need to register a new number — connect your personal or business WhatsApp in minutes.
- CRM Integration: Send and receive WhatsApp messages directly from your CRM (e.g., Zoho CRM or Pipedrive or Microsoft Teams).
- Centralized Communication: Manage conversations across SMS, WhatsApp, and other channels in one unified inbox.
- No Technical Setup Required: Easily link your WhatsApp account via QR code — no development needed.
- Personalized Campaigns: Leverage CRM data to send targeted and contextual WhatsApp messages.
- Real-Time Metrics: Track message delivery, read receipts, and responses through HelloSend.
- Improved Customer Experience: Respond faster and smarter with integrated messaging.