HelloSend vs. ClickSend

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Where Does ClickSend Fall Short?

Expensive Plans

High pricing for limited features forces businesses to overspend without sufficient value.

Poor Customer Support

Untrained support staff leads to unresolved issues, causing frustration and delays.

Long Resolution Times

Extended wait times for issue resolution disrupt business operations and productivity.

Undelivered Messages

Undelivered messages result in missed customer interactions, affecting engagement and sales

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HelloSend Vs ClickSend: A Side-By-Side Comparison

Feature

Multi-Channel Support
SMS
Voice
WhatsApp
MMS
SMS
Voice
WhatsApp
MMS
Ease of Use
User-friendly
More complex
Global Reach
Available in 190+ countries
Limited reach in some regions
Integration
Easy integration
Zoho CRM
MS Teams
Hubspot
Pipedrive
 Easy integration
Lacks full customization
Pricing
Transparent
Flexible for all sizes
Higher base pricing
Fewer customizations
Customer Support
24/7 live chat
Dedicated support
Poor support
Team lacks training
Advanced Automation
Automates campaigns
Automated workflows
Flexible & Customizable
Less flexible
Lacks customization

What Makes HelloSend Special?

Unified Inbox

A Unified Inbox is a single platform that combines SMS, WhatsApp, and voice calls, allowing you to manage all your conversations in one place. It helps customers save time and stay organized by managing all messages from different platforms.

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Automated Workflows

Automated Workflows are pre-set message sequences that run automatically based on triggers or schedules. HelloSend saves time and effort by automating routine messages, ensuring timely and consistent communication.

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Personalized Template

Personalized Templates are messages that auto-fill customer details from your CRM for customized communication. HelloSend helps send tailored, media-rich messages that save time and boost engagement.

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Personalized Messaging

Personalized Messaging refers to sending tailored messages that include individual customer details to boost engagement. HelloSend enhances delivery with custom messages via SMS, MMS, and WhatsApp.

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Holistic Insights

Holistic Insights tracks metrics like delivery, open, and click-through rates to measure campaign performance. HelloSend provides detailed metrics to help customers track and optimize their campaigns for better performance.

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Client Success Stories

Jack Hutsey
arriaga.co
5 / 5

"Dinesh is a top notch technician! He helped me figure out what was wrong with my extension. Very excited to use! Best short message extension, made for all CRM's especially for Zoho".

Sardor Umrdinov
Homealliance
5 / 5

"Issues exist everywhere but don't panic. I contacted support and we were able to solve the issue, very well done. thank you. Recommend using this plugin"

Tom Harris
odyssiansales.co.uk
5 / 5

"Good extension, works well, pretty straightforward to set up. Devs are helpful. Will continue to use the service. For Pipedrive - Twilio SMS extension."

Joey Domingo
hotwireheating.com.au
5 / 5

"Great support from the developers! SMS and FB integration works perfectly."

Matt Brandon
Freelancer
5 / 5

"Boosted my sales. HelloSend, best extension, ease of use and smooth installation. Requested a feature request, awesome support, thanks Andrew."

Carlos Hoyer
Customer Support Manager, Filld
5 / 5

"We have been working with HelloSend's multi-line extension since we migrated. This new extension is almost flawless. All previous issues have been completely resolved. We're very pleased with the service as well. Fixes have been FAST!"

 CHUN XIE
Cyrusher Sports Team
5 / 5

"Transfomed my sales within a month. Best SMS Integration tool. Customer support helped me to solve the problem online shortly. Now I can use short message service. Enhance customer communication."

Raymond Polanco
Trade-solutionsgrp.com
5 / 5

"Love this app."

Ryan DeBok
Orange Rhythm, LLC
5 / 5

"Amazing! Great app for integrating Twilio into Zoho Desk. Responsive devs. Just fixed a couple bugs that I reported and released a new version today!"

Zach Spader
cornerstonesolutions.com
5 / 5

"Team was quick to respond to technical issues and seems to be adding new functionality quickly."

Tamra Young
Director
5 / 5

"Very responsive and helpful."

Kevin Vozar
Director of Business Development
5 / 5

"My last review was pretty bad. Since then I have worked with them and installed the new update and it actually works really well to both individual as well as group txt...though I'll only use for individual leads. There are a couple of small bugs they need to address but nothing that will keep me from using!"

Richelle Anderson
Director
5 / 5

"Just purchased the extension. Smooth install. One request... Can you make the button available on the detail page as well as list view ? I know many that search for a contact and there is no way to text them without going page by page through Leads or Contacts.Thanks."

 Alistishari
Alistishari Org
5 / 5

"This short message service extension is awesome! works perfectly. Compared to other ones we tried, this supports Arabic (and likely other). The support group (especially Andrew) is very nice and very patient. They help us set up the application and fix some issues at our end(not in the app) via zoom. Great app, no negatives. Thank you for developing this! Transform my sales from 0 to 100."