ClickSend Replacement For Zoho CRM Users | 2026

The sudden end of ClickSend’s integration with Zoho CRM has left many businesses looking for a reliable solution to fill the void. For Zoho CRM users who have been using ClickSend for SMS and WhatsApp, finding a ClickSend replacement that works seamlessly is now more urgent than ever.

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As demand for multi-channel communication grows, businesses need a messaging platform that integrates seamlessly with Zoho CRM, simplifies workflows, automates follow-ups, and drives customer engagement.

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This is where HelloSend shines. With its powerful features and seamless integration with Zoho CRM, this tool offers a strong alternative to ClickSend. 

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In this blog, we’ll explore why HelloSend is the ultimate solution for Zoho CRM users in 2026 and how it can transform your communication strategy.

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Let’s get started!

What To Look For In ClickSend Alternatives For Zoho CRM?

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When considering a replacement for ClickSend, it’s essential to find a tool that not only fills the gap left by ClickSend’s discontinuation but also enhances your communication strategies. 

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Here are the key features to look for in a ClickSend alternative for Zoho CRM:

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1. CRM Integration with Zoho CRM: The core of any good ClickSend alternative is seamless integration with Zoho CRM. The ideal tool should enable businesses to send SMS and WhatsApp messages directly from Zoho CRM. Make 

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2. Bulk SMS: Bulk messaging is vital for businesses looking to communicate with large audiences quickly and effectively. An ideal alternative should support bulk SMS capabilities, enabling businesses to send personalized messages to multiple contacts simultaneously. 

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3. SMS Automation and Personalization: Automation is key to saving time and ensuring timely communication with customers. Look for an alternative that offers automated SMS campaigns and workflows, so you can set up follow-ups, reminders, and promotional messages without manual effort.

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4. Ease of Use and Support: Any alternative to ClickSend should be easy to set up and use, with a user-friendly interface that requires minimal training. A good tool will offer intuitive navigation and features that integrate smoothly with Zoho CRM, making it simple for teams to adopt.

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5. Real-time tracking: Understanding the effectiveness of your messaging campaigns is key to improvement. Look for an alternative that provides message delivery tracking. This feature allows businesses to monitor message delivery status, track open rates, and gauge engagement, providing valuable insights into how campaigns are performing and where improvements can be made.

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6. SMS Scheduling: A good ClickSend replacement should allow businesses to schedule SMS messages, send SMS notifications for later delivery, ensuring that messages are sent at optimal times, whether to align with a customer's time zone or coincide with marketing strategies. Scheduled messaging can enhance engagement and ensure that messages don’t get lost in the shuffle.

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7. Multi-Channel Communication: Effective customer engagement today goes beyond just SMS. With ClickSend’s exit, Zoho CRM users are now in need of a solution that offers an omnichannel messaging platform. 

Upgrade Your Zoho CRM With HelloSend: ClickSend Replacement 

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Overview: With HelloSend, you can effortlessly transform your Zoho CRM into a powerful communication hub. By seamlessly integrating SMS, WhatsApp, and voice calls into Zoho CRM, it simplifies customer engagement and boosts productivity. 

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You no longer have to juggle multiple platforms or worry about data fragmentation. HelloSend centralizes all your communication into a single interface. 

Why HelloSend Is The Top Alternative To ClickSend?

HelloSend integrates with Zoho CRM in just one click. This tool lets you send SMS and WhatsApp messages instantly. Plus, it provides voice call support so you are always in touch with your customers without any difficulties. 

This leading tool goes beyond messaging; workflow automation ensures you never miss an opportunity to engage. 

Key Benefits for Zoho CRM Users

• Enhanced User Experience: HelloSend’s intuitive interface makes it easy to manage all your communications directly from Zoho CRM, no technical skills needed. Everything is automated and accessible in one place, saving your team time and effort.
  
  
• Omnichannel Communication: Whether it’s SMS and MMS, or WhatsApp and voice call, HelloSend ensures you can reach your customers via their preferred communication channel. This increases customer satisfaction and engagement.
  
  
• Reliable Customer Support: With HelloSend, you have access to 24/7 support, ensuring any issues are addressed promptly. This means zero downtime for your business, keeping customer communications flowing smoothly.
  
  
• Cost-Effectiveness: Compared to ClickSend, HelloSend delivers more value for your money. With competitive pricing and a range of powerful features, it enables businesses to improve customer engagement without breaking the bank.
  
  
• Security and Data Privacy: HelloSend meets industry-leading security standards (SOC 2, HIPAA, and TCPA compliance), keeping your customer data secure and ensuring your business remains fully compliant with privacy regulations.

Advanced Features Of HelloSend

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1. Automated Follow-ups & Reminders: Never miss a follow-up again. Set up automated workflows within Zoho CRM that trigger SMS or WhatsApp messages to remind customers, confirm appointments, or send personalized promotions. This saves you time and ensures timely communication.
   
   
2. Unified Inbox: Manage all your SMS, WhatsApp, and voice messages in one easy-to-use inbox directly within Zoho CRM. No more switching between platforms, everything you need is right at your fingertips, allowing for quicker response times and better customer service.
   
   
3. Personalized Messaging: Personalization drives higher engagement. Leverage dynamic fields in Zoho CRM to send customized text messages to each lead or customer. Whether you’re sending appointment reminders or promotional offers, your messages will feel personal and relevant.
   
   
4. One-Click Calling: With HelloSend, you can initiate calls directly from your desk software or CRM with a single tap. No more manual dialing or switching between apps, making and receiving calls has never been easier.
   
   
5. Enterprise-Grade Security: Protect sensitive customer data with top-tier security measures. HelloSend follows best practices for data protection, ensuring your communications are secure and your business is fully compliant with regulatory standards.
   
   
6. Bulk Messaging: Need to reach a large audience? Send bulk SMS, MMS, and WhatsApp messages to your contacts with just a few clicks. Whether it’s for Bulk SMS Campaigns, promotions, or event invitations, HelloSend makes it easy to send mass messages while keeping them personalized and effective.
   
   
7. Call Routing & Logs: Automatically route calls to the right team members and keep a detailed call log for easy tracking and reference. This ensures smooth operations and enhances customer service response times.
   
   
8. Voicemail Support: Even when you're away, HelloSend ensures you don’t miss important messages. Voicemail support lets customers leave messages, ensuring every lead or query is captured.
   
   
9. Ready-to-Use Templates: Speed up your communication process with prebuilt message templates that are easy to customize. From promotional offers to reminders, HelloSend offers a range of templates to ensure consistent, professional messaging.

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HelloSend Pricing Plans

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At HelloSend, we offer flexible pricing plans designed to meet the needs of businesses of all sizes, providing a cost-effective solution for SMS, MMS, and WhatsApp messaging within Zoho CRM.

1. Yearly Plans

• Price: $15 per user/month (monthly)/ Min 3 users
  
  
• Perfect for: Small to medium-sized businesses that need essential messaging features at an affordable price.

2. Monthly Plans

• Price: $25 per user/month (monthly)
  
  
• Perfect for: Businesses that require not only messaging but also voice calling capabilities to enhance their customer communication strategy.

Why Choose HelloSend Pricing?

• Scalability: Whether you're a small business or a growing enterprise, HelloSend’s plans are designed to grow with you, offering flexibility in pricing without compromising on features.
  
  
• Affordable: Compared to other solutions, HelloSend delivers excellent value for its powerful capabilities, ensuring your business remains cost-effective as it scales.
  
  
• All-in-One Solution: With access to SMS, WhatsApp, and voice messaging, as well as CRM automation, HelloSend covers all communication needs in one platform, making it the most comprehensive and affordable choice for Zoho CRM users.

To know more about the pricing, visit: HelloSend’s Pricing Plans

Don’t Miss Out: Why Waiting To Switch Is Costing You

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The discontinuation of ClickSend’s Zoho CRM integration has left businesses seeking a reliable solution to continue their communication efforts. HelloSend is the perfect ClickSend replacement for Zoho CRM users, offering a seamless, multi-channel communication solution.

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Waiting to make the switch means losing valuable time, time you could be spending improving customer engagement and driving better marketing results. 

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Don't let your communication efforts stall or become fragmented. With HelloSend, you’re not just filling the gap left by ClickSend; you’re elevating your communication strategy to drive higher customer engagement and operational efficiency.

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FAQ Section

1) What is the Zoho CRM HelloSend Integration?

The Zoho CRM integration allows businesses to send and receive SMS, WhatsApp, and voice messages directly from within Zoho CRM. It enables seamless communication workflows, where businesses can automate messages, track conversations, and improve engagement all in one platform.

2) Does HelloSend support WhatsApp for Zoho CRM?

Yes! HelloSend fully supports WhatsApp messaging, allowing you to send and receive WhatsApp messages directly within Zoho CRM. This feature, along with SMS and voice messaging, ensures a complete communication solution.

3) Can I use HelloSend to send bulk campaigns to my Zoho CRM contacts?

Absolutely! HelloSend allows you to send bulk SMS, MMS, and WhatsApp messages to your contacts in Zoho CRM. This is ideal for marketing campaigns, promotions, or important business updates, ensuring you can reach a large audience quickly and efficiently.

4) Will my data be safe with HelloSend?

Yes, HelloSend takes data privacy and security seriously. All communications and customer data are encrypted, and HelloSend complies with industry standards such as SOC 2 Type 2, HIPAA, and TCPA, ensuring your business and customer data remain protected.

5) How do I track the performance of my messages and campaigns?

HelloSend offers powerful real-time analytics to track the performance of your messages and campaigns. You can monitor metrics such as delivery rates, open rates, and customer responses to understand campaign performance and optimize your messaging for better results.

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