25 + Powerful WhatsApp Marketing Messages Templates

WhatsApp is no longer just a messaging app; it’s rapidly becoming a powerhouse for ecommerce marketing. With over a billion active users worldwide, the platform has evolved into a crucial tool for businesses to engage with customers in a personal and meaningful way directly. 

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According to recent statistics, over 70% of users are more likely to buy from a business they can directly message via WhatsApp. 

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The real-time nature and high open rates of WhatsApp messages make it an ideal channel for ecommerce brands to foster better customer relationships, recover abandoned carts, and boost conversions.

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In this blog, we will explore how WhatsApp can help take your ecommerce business to the next level with WhatsApp marketing messages templates.

Let’s begin!

Ecommerce Growth: WhatsApp Style

• Instant Engagement: WhatsApp allows you to engage with your customers instantly, creating a direct line of communication that feels personal and immediate. When customers have questions or want to interact, WhatsApp provides a platform to respond instantly, reducing wait times and increasing satisfaction.
• Personal Touch: Customers are more likely to make a purchase when they feel they are being treated as individuals. With WhatsApp, you can add a personal touch to your interactions, addressing customers by their names. This is a trick to improve customer relation.
• Cart Recovery: Abandoned carts are a common challenge in ecommerce, but WhatsApp’s direct messaging system helps businesses address this issue effectively. By sending personalized reminders about items left in the cart, you can nudge customers to complete their purchase and reduce cart abandonment rates.

Key Points While Drafting WhatsApp Business Message Templates

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1. Keep the message short and clear: Use simple language and get straight to the point. WhatsApp users prefer quick, easy-to-read messages.
   
   
2. Use a friendly, conversational tone: Write as if you're talking to a real person. Keep it warm, helpful, and human.
   
   
3. Add personalization where possible: Use variables like the customer’s name or order details. Personalized messages get higher engagement.
   
   
4. Follow WhatsApp’s guidelines: Avoid promotional language in non-marketing templates. Make sure your content complies with WhatsApp’s approval policies.
   
   
5. Include a clear purpose or action: Tell the customer exactly what the message is about and what they should do next confirm, reply, click, or check details.
   
   
6. Avoid unnecessary fluff or emojis: Use only essential content. Too many emojis or overly long explanations may cause rejection or make you feel unprofessional.

Types of Ecommerce WhatsApp Marketing Messages Templates

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WhatsApp marketing thrives on personalized and relevant communication. Below are 10 essential types of WhatsApp marketing for ecommerce message templates that every ecommerce business can use to engage with their customers:

1. Welcome Messages
2. Promotional Offers
3. Abandoned Cart Reminders
4. Order Confirmations
5. Shipping Updates
6. Payment Notifications
7. Feedback Requests
8. Cancellation Notices
9. Product Recommendations
10. Loyalty Rewards

25+ High Converting WhatsApp Marketing Message Templates

Here are 25+ more ready-to-use WhatsApp message templates for Ecommerce that can help your ecommerce business thrive on WhatsApp:

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1. Promotional Offers and Discounts

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2. Cart Abandonment Recovery Messages\

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3. Order Confirmation & Shipping Updates

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4. Customer Feedback and Review Requests

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5. Loyalty & Repeat Purchase Incentives

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6. Seasonal and Event-Based Campaign Messages

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7. Personalized Product Recommendations

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8. Customer Support and Issue Resolution Templates

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9. Welcome and Onboarding Messages

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10. Thank You for Your Purchase

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11. Flash Sale Alert

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12. Abandoned Cart with Limited-Time Offer

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13. Limited Stock Alert

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14. Shipping Confirmation

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15. Early Bird Discounts

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16. Back-in-Stock Notification

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17. Order Cancellation Notice

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18. New Product Launch Announcement

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19. Membership Sign-Up Incentive

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20. Birthday Discount

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21. Order Update

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22. Reminder for Upcoming Sale

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23. Discount for Friends & Family

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24. Thank You for a Referral

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25. Reminder to Complete Profile

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26. Product Demo/Trial

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27. Free Shipping on Orders Over X

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28. Thank You for Your Review

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29. Payment Reminder

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30. Event-Exclusive Discount

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How to Use These Templates Effectively

• Customer Data: Use customer names, past purchases, and browsing history to tailor messages.
• Behavioral Triggers: Set up automated messages based on customer actions like cart abandonment, order confirmation, etc.

• Timing: Send messages during business hours to ensure a timely response, and avoid bombarding customers with too many messages.
• Frequency: Don’t overwhelm your customers with daily messages. Opt for strategic intervals, such as post-purchase updates or occasional promotions.
• Adding Rich Media: Enhance the appeal of your messages by including rich media such as images, videos, or catalogs. 

Best Tools For WhatsApp Marketing in 2026

HelloSend stands out as one of the best WhatsApp marketing and automation tools on the market, designed to simplify communication and improve customer engagement. 

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It offers a seamless and user-friendly interface that integrates effortlessly with WhatsApp, enabling businesses to automate, personalize, and scale their messaging.

Top Features Of HelloSend

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1. Automated Messaging: HelloSend enables you to set up automated messages based on customer behavior, time-sensitive events, or triggers such as new sign-ups or cart abandonment.
2. Two-Way Messaging: HelloSend provides seamless two-way messaging, enabling your business to both send and receive messages from customers.
3. Campaign Management: With HelloSend, you can easily manage WhatsApp campaigns. You can segment your audience, personalize messages, and schedule campaigns to run at optimal times, ensuring your communications are both practical and efficient.
4. Rich Media Support: Send not just text messages but also images, videos, audio files, and other rich media to enhance engagement. HelloSend supports a variety of media types, making it easier to share promotional content, product demos, and other multimedia content.
5. WhatsApp bulk messaging: With HelloSend, sending bulk messages becomes efficient and straightforward. Whether you're sending promotions, updates, or reminders to a large group, you can do it in minutes without compromising personalization.
6. Real-Time Analytics: Gain valuable insights with HelloSend's real-time analytics. Track message delivery, open rates, and customer interactions to evaluate the effectiveness of your campaigns.
7. Schedule Messages in Advance: HelloSend allows you to schedule messages in advance, eliminating the need for manual sending of each one. Whether it's reminders, follow-ups, or promotions.

HelloSend Also Provides These Additional Features:-

• SMS and MMS Marketing: HelloSend provides powerful SMS and MMS marketing capabilities, enabling businesses to engage with customers through text messages and multimedia content.
• WhatsApp Marketing: HelloSend’s WhatsApp marketing integration provides businesses with an easy and effective way to reach customers on the world’s most popular messaging app.
• Voice Calling: HelloSend’s voice calling feature provides an easy and efficient way to make and receive calls directly from your CRM.

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Integration

HelloSend integrates seamlessly with several popular platforms, ensuring smooth communication workflows. 

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Here are some key integrations:-

• Microsoft Teams
• Pipedrive
• Zoho CRM

To know more about this, visit: HelloSend Integrations.

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Pricing

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HelloSend offers flexible pricing that suits businesses of all sizes. Whether you're a small startup or an established enterprise, HelloSend offers plans tailored to your needs. 

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For detailed pricing information, check out the HelloSend Pricing Page.

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Alt Text: hellosend features

Final Words!

In conclusion, WhatsApp is an invaluable tool for ecommerce businesses looking to engage with customers and drive sales. 

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By using the right WhatsApp marketing messages templates, you can create an effective, personalized communication strategy that leads to higher conversions and better customer satisfaction. Start experimenting with WhatsApp marketing today, and watch your ecommerce business grow! Contact Us.

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FAQs

1) What are the best types of WhatsApp marketing messages for ecommerce?

Messages related to promotions, order updates, abandoned cart reminders, and personalized product recommendations are the most effective.

2) How can I automate my WhatsApp marketing messages?

Tools like Hellosend allow you to automate WhatsApp campaigns, including cart recovery, order confirmations, and promotions.

3) What are pre-built WhatsApp templates?

Pre-built WhatsApp templates are ready-made message formats approved by WhatsApp that businesses can use for notifications, updates, reminders, and promotions without creating messages from scratch.

4) How do pre-built WhatsApp templates help businesses?

They save time, reduce errors, and ensure compliance with WhatsApp’s policies. You can quickly send consistent and professional messages to customers.

5) Can I customize pre-built WhatsApp templates?

Yes. You can personalize them with variables like customer names, order details, dates, and links to make messages more relevant and engaging.

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