You can now connect your personal WhatsApp account or WhatsApp Business App directly to HelloSend using a QR code. This allows you to use your existing WhatsApp number — even if it's a personal one — for sending and receiving messages through your CRM-integrated HelloSend platform.
With this integration, there's no need for a separate business number or complex setup. You can leverage your mobile WhatsApp instantly for one-on-one customer conversations inside Zoho CRM or Pipedrive or Microsoft Teams.
Supported Integrations
Supported Channels
Here’s how to connect your mobile WhatsApp with Zoho CRM or Pipedrive or Microsoft Teams via QR code:
1Access Settings
- Open the Settings page in HelloSend.
- Click on Channel from the menu options.
- Select WhatsApp from the available channels.
- At the top, you'll find the options for WhatsApp / WABA. Select WhatsApp to continue.
2Connect your Mobile WhatsApp via QR Code
- Click on Connect via QR Code.
- A QR code will be displayed on the screen.
- The number will be enabled automatically, and you can assign any friendly name to it.
3Link Your Mobile WhatsApp
For Android Users
- Open mobile WhatsApp on your phone.
- Tap the three-dot menu (⋮) in the top right corner.
- Select Linked devices.
- Tap Link a device.
- Unlock your phone using fingerprint, face unlock, or PIN.
- Scan the QR code displayed on the secondary device.
For iPhone Users
- Go to WhatsApp Settings → Linked devices → Link device.
- Unlock your iPhone if you're on iOS 14 or above:
- Use Touch ID or Face ID to unlock.
- If you don't have biometric authentication enabled, you'll be prompted to enter the PIN you use to unlock your phone.
- Point your primary phone at the screen of the device you want to link to, and scan the QR code.
4Start Messaging
- Once your mobile WhatsApp number is linked, go to your Inbox in HelloSend.
- Select any contact.
- Type your message in the input field and click Send.
- A "Delivered" message will confirm that setup is complete.
Conclusion
Connecting your mobile WhatsApp — whether personal or business — to HelloSend is quick, easy, and powerful. With just a QR code scan, you can seamlessly link your existing number and start engaging leads right from your CRM-integrated inbox. Whether you're using Zoho CRM or Pipedrive or Microsoft Teams, this setup gives you real-time messaging capabilities without switching apps. Start conversations faster, stay organized, and keep all your customer interactions in one place — all with HelloSend.
🎯 Benefits of Mobile WhatsApp Connection with HelloSend
Connecting your mobile WhatsApp to HelloSend offers several key advantages for businesses looking to improve communication, engagement, and results:
- Use Your Existing WhatsApp Number: No need to register a new number — connect your personal or business WhatsApp in minutes.
- CRM Integration: Send and receive WhatsApp messages directly from your CRM (e.g., Zoho CRM or Pipedrive or Microsoft Teams).
- Centralized Communication: Manage conversations across SMS, WhatsApp, and other channels in one unified inbox.
- No Technical Setup Required: Easily link your WhatsApp account via QR code — no development needed.
- Personalized Campaigns: Leverage CRM data to send targeted and contextual WhatsApp messages.
- Real-Time Metrics: Track message delivery, read receipts, and responses through HelloSend.
- Improved Customer Experience: Respond faster and smarter with integrated messaging.
