Active Campaign for Zendesk

Key Points

1. Easy-access:
Access Active Campaign Contacts, Organisations.
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2. Increase opportunities:
Create a New opportunity from a tickets.
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3. Grow your contacts:
Create a New contact from a ticket.
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4. Auto-mapping:
Default contact mapping.
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Install Now

Step 1

Setting Up

1. Click Install

Step 2

Authorize Zendesk Service

1. API key :  A support agent can get the API key from the Active Campaign portal.

    – Click your profile from the top right drop down menu.

    – Select “User settings”

    – Go to API Key.

    – Copy the API key

2. Paste it into the Active Campaign app and it is good to go.

Step 3

Access Active Campaign contacts

1. Access Active Campaign contacts, organisations in Zendesk ticket view.

Step 4

Add Contact Button

1. Click Add Data button a new contact form, from a Zendesk ticket view.

Step 5

Add Contact

1. Create a new contact from a Zendesk ticket view.

2. If have data, auto added to contact form.

3. Click submit button, to save Active Campaign people.